Privacy Policy

Last updated: 20/05/2026

This Privacy Policy describes how personal data of users visiting the website:

Venice Guided Tour

is collected, used, stored, and protected in accordance with Regulation (EU) 2016/679 (“GDPR”) and applicable data protection laws.

1. Data Controller

The Data Controller responsible for processing personal data is:

[Company Name / Owner Name]
Address: [FULL ADDRESS]
VAT Number: [VAT NUMBER]
Email: alefragalla@yahoo.com
Phone: +39 3450937619

For any request concerning the processing of personal data, users may contact the Data Controller using the contact details provided above.

2. Types of Data Collected

During the use of this website, the following categories of personal data may be collected:

Data voluntarily provided by users

• First and last name
• Email address
• Phone number
• Information submitted through contact forms
• Information necessary for booking requests
• Any additional information voluntarily provided by the user

Automatically collected data

While browsing the website, certain technical information may be collected automatically, including:

• IP address
• Browser type and device information
• Operating system
• Date and time of access
• Pages visited
• Time spent on the website
• Technical browsing data

3. Purpose of Data Processing

Personal data may be collected and processed for the following purposes:

a) Managing requests submitted through contact forms;

b) Managing bookings and requested tourism services;

c) Sending communications related to requested services;

d) Fulfilling legal, accounting, and administrative obligations;

e) Improving user experience and analyzing website performance;

f) Sending newsletters or promotional communications, only with the user’s prior consent.

4. Legal Basis for Processing

Personal data is processed on one or more of the following legal bases:

• Performance of a contract or pre-contractual measures;
• Compliance with legal obligations;
• User consent;
• Legitimate interests of the Data Controller.

5. Methods of Data Processing

Personal data is processed using electronic and, where necessary, paper-based systems while implementing appropriate technical and organizational measures to ensure:

• Protection against unauthorized access;
• Prevention of data loss or alteration;
• Confidentiality and integrity of processed information.

6. Data Retention Period

Personal data will be retained only for the period necessary to achieve the purposes for which it was collected, including:

• Contact request data: up to 24 months;
• Booking and administrative/fiscal data: up to 10 years where legally required;
• Marketing data: until consent is withdrawn.

7. Data Sharing

Personal data may be shared with third parties involved in providing website services, including:

• Hosting and IT service providers;
• Administrative, tax, or legal consultants;
• Payment service providers;
• Public authorities when required by law.

Personal data will not be sold to third parties.

8. Transfer of Data Outside the European Union

If certain service providers used by the website are located outside the European Economic Area (EEA), data transfers will be carried out in compliance with GDPR requirements and applicable safeguards.

9. Cookies and Tracking Technologies

This website uses technical cookies and, where required, statistical or profiling cookies subject to user consent.

Further details are available in the website Cookie Policy.

10. User Rights

Users may exercise their rights under Articles 15–22 of the GDPR at any time, including the right to:

• Access personal data;
• Request correction of inaccurate data;
• Request deletion of personal data;
• Restrict processing;
• Object to processing;
• Request data portability;
• Withdraw consent at any time;
• Lodge a complaint with the competent supervisory authority.

To exercise these rights, users may contact: alefragalla@yahoo.com

11. Changes to This Privacy Policy

The Data Controller reserves the right to update or modify this Privacy Policy at any time. Any updates will be published on this page together with the revised update date.